Frequently Asked Questions
Wax Melts and Warmers
Our wax melts are made locally using organic soy wax. All fragrances used are phthalate-free and adhere to RIFM standards. Our colors are added using a liquid dye by hand which may vary the color slightly batch to batch.
In short, you don't! One of the benefits of wax melts is that you do not have to worry about lighting and maintaining the flame on a candle. Simply place the melt in a wax warmer and watch it melt away. As the wax melts, the fragrance is released and fills the room with the scent of your choice. Once you are done, just turn the warmer off and allow it to cool.
Based on testing from Abington Faire, our 2 oz melts last roughly 80 hours before the scent has completely dissipated. The wax itself will not evaporate, only the fragrance.
Wait for the wax melt to cool down. Once the melt has hardened, use a spoon or utensil to break the edges around the dish and the melt will be able to pop out. Dispose of the melts in the trash. These cannot be recycled.
Home and Kitchen
No. Abington Faire's tumblers, mugs, coasters, and cutting boards are all hand wash only. Using a dishwasher may cause the design to smear or fade. Dishwashing the cutting boards may cause the FDA approved wax finish to be removed or degraded.
Yes! Our cutting boards look great but are also functional. We select woods that are hardwoods and are non-toxic. We use an FDA approved wax-oil finish on our boards to protect them from staining.
All items that can be personalized will have a customize button. After pressing the customize button, you will be transferred to our customization interface. In our customizer you can add your own images, or input ready to use design elements to create your own personalized item. Use our pre-made templates to get a head start on your new design.
All items are shipped within 2-5 days depending on the item. If the items are already made we do our best to ship them out the next day. Items that are personalized are typically sent out within 4 to 5 days. We understand that your world is busy and if anything is needed at a specific date, please send us an email at firstname.lastname@example.org to let us know and we will do our best to accomodate.
Abington Faire uses the USPS and UPS for shipping which can be selected at checkout. Cost is determined based on the weight and size of the product. Abington Faire is not in the business to make money on shipping so if we are notified on a shipping overcharge, we will provide the difference in the form of a refund.
Once the items are purchased and packaged, you will be notified that your item is being shipped. With the notification you will receive a tracking number to track your shipment with the estimated arrival date.
If you received a tracking number and the item was lost in transit or did not arrive to the proper destination, please reach out to our team via email at email@example.com or through our social channels to handle a replacement shipment.
We have a 30-day return policy on wax warmers and non-personalized items excluding wax melts. If a return is needed, please reach out to Abington Faire at firstname.lastname@example.org.
If you receive an item that is damaged, please reach out to us for a replacement via email at email@example.com.